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Student Testimonials

 

Here is what students from the Macau University of Science and Technology and the Institute for Tourism Studies who participated in the 2008 program in Hospitality had to say about their experience:


“This is a varied and fruitful program.  The first part while I was at FSU, all the arrangements including the 7 Habits class and different attraction visits refreshed my memories of those concepts and theories I learned from IFT.  The second part, studying and working at Disney, made me experience more regarding my major and the different culture and lifestyle in USA.  On the other hand, it gives me a better picture about the reality of my future career so that I can have a clearer idea for choosing my future career later.” –Curtis
“First of all, this program offers us a unique journey to the United States that led us to have a very magical experience to travel America.  Studying in the great university FSU helped us to know more about the American university student lifestyle as well as knowledge of hospitality and leadership skills.  Working in Walt Disney World where our dreams come true helped me to learn how to create magic and happiness for the guests.  All of these valuable experiences will certainly help me a lot in my future career path and to establish the first step of my successful career.” –Stephanie
“I think this program is a very good chance for me to grow up.  If any problem is coming, I need to face it by myself first.  I still keep going as my role; I think to myself, ‘just bring it!’  Do not be afraid of problems.  This experience is important, not only for working, but for life too.  After this time of working at Disney, I think I will try to find a job in Hong Kong Disney after I graduate.  I enjoy working here, all the people smile all the time!  Sometimes, I may be in a bad mood that I have to work, but when I see the children smiling, I forget it all!” –Antonio
“My English has improved and I have gained valuable work experience.  I have seen the way that American students study and work, which has helped me a lot.  I have had the chance to travel around the US; these experiences will help me a lot in my future career.” –Amelie
“This program gave me my first job which helped me to learn the difference between the employee and the student.  It gives me new ideas to choose from for my career path; this program has influenced me a lot, and will continue to influence my life even after I have left the United States.” –Jennifer
“This program has a really great influence on me, both for school and my future career.  My English improved very quickly while on this program, and the guest service training here is the best in the world.  I really enjoy all my time here, both the good and bad, because I need both kinds of to enrich my experience, my future, and my life.” –Coral
“The most helpful and important thing I gained from this program is self-confidence.” –Backey
“I feel I will be confident and independent to face anything in the future.  I think through this program experience, I have found what I want to do for myself after I leave the US.  No matter what I choose to do, however, I want to learn more and more languages and recognize different countries’ environments.” –Leo
“This program has taught me a lot about hospitality and has provided me with invaluable first-hand experience.” –Lindy
“I now know what the job really is; no matter if it is easy or hard, early or late hours, high or low pay, it is a job.  Sometimes I felt that my job was easy, but that has helped me to realize that it is hard to make a difference beyond the job.  I have learned to go above and beyond.” –Renee
“I have received a deeper and broader business education in starting, managing, and growing successful hospitality and tourism organizations.  I have also been able to enjoy an environment where the diverse backgrounds of people enrich a unique learning experience which will help me to meet the management needs of an ever-changing global hospitality and tourism industry.  In addition, various training courses, personal and professional development activities, and networking sessions with various people have given me a real-world opportunity to learn about and share their customs and culture with guests and friends.  What is more, I have gained many transferable skills and experiences from Disney, one of the most admired companies in the world, which will help a lot in my future career.” –Amy
“This is my first internship and first work experience.  I am very glad that I chose this Florida State University and Walt Disney World® program.  These six months will undoubtedly be the most magical period of my life.  I want to tell the students who will join this program in the future to have fun and enjoy it!” –Esse
“During my time in the US, this program helped me to know how to solve problems on a daily basis and what kind of attitude I should use for facing different problems.  People come from all over the world and have their own ways of doing things, so I have learned to get along with people who feel differently than I do and who have different points of view.” –Mira
“This program must be a very important part of my life.  I have learned a lot: communication is not just talking, guest service is hard to do well in every moment, I can handle emergencies, and I discovered the real meaning of teamwork.  All the things that have happened to me, both good and bad, have been worth it.  My major is hospitality and my internship was at Walt Disney World® as a front desk attendant.  I learned things not only through textbooks at school.  This leads me to say that I can proudly tell my future employers that I am the one they need.” –Zukee
“This program has really helped to expand my view, and has given me good experiences even beyond working at Disney.  I feel as though I have grown up very quickly in these past few months.  These experiences will help me to finish my studies better and broaden the range of available careers.  As a cast member in merchandise, I did not just learn how to sell things; I have had precious experiences here beyond my merchandise role.” –Zachary
“This program is really great because it let me know the real operation of hospitality.  Before I came, I have only learned things from a book, but this program gave me experiential knowledge.  This is very useful, because I am realizing what I will do if I choose this career path.  I believe this program will help me in my future courses, because the theory will not be hard to recite if I know the real situation.” –Ray
“This program has helped me to improve my English, know myself better, raise my confidence, and made me more outgoing.  I now know many things about how the number one theme park in the world operates and what goes into making the guests’ happiness.  Knowing how the resorts operate is very helpful to me, because my major is hotel management.  This program has given me the knowledge of how to make a difference at Disney.” –Rocky
“As far as school, I feel this program has let me have insight to things that cannot be experienced in a classroom, such as how to solve a problem you may meet in a real-life situation.  I would like to be a restaurant manager, so this experience has helped me to gain knowledge of the operation of a restaurant and how to uphold the image of a restaurant.” –Helena
“This program has helped me greatly.  I understand myself more deeply now, and I can also understand others more clearly.  I learned how to perform and act in a society and workplace with other people who have different traditions.  I think this kind of knowledge is much more important than what can be learned from books.  Everybody has the chance to change yourself.  If I was given the option again, I would still choose to go on this program to improve myself, even though the process may not be easy.” –Grace